Returns & Refunds Policy

Due to the perishable nature of our pantry products, we cannot accept physical returns of food items. If your order arrived damaged or you are unsatisfied with your experience, please reach out to our team within 30 days of purchase for a replacement or refund.

1

Check Your Order

Inspect your shipment upon arrival for any signs of damage or missing items from your Momofuku Goods order.

2

Contact Support

Email our customer support team with your order number and a brief description of the issue you encountered.

3

Provide Documentation

Include photos of any damaged packaging or defective products to help us improve our shipping and quality control processes.

4

Receive Resolution

Once reviewed, we will issue a refund to your original payment method or ship out a replacement order at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing